The accessibility guide · Booking, contact, and ordering forms
A countdown clock on the booking or order
A countdown that cancels the booking times out guests who type slowly, use a screen reader, or simply need a moment to think.
The choice you’re proud of
A countdown clock on the booking or order
What it actually is
“Your table is held for 4:59…” — a timer that cancels everything if you're too slow.
Who it shuts out
People who use a screen reader, type slowly, have a motor disability, or simply need a moment to think get timed out mid-booking through no fault of their own — and have to start over or give up. If there's a genuine reason for a limit, guests have to be able to extend it.