The accessibility guide · Booking, contact, and ordering forms
The “prove you're human” image puzzle on a form
A blind guest can't see the traffic-light grid or the squished letters — the puzzle is a flat wall between them and booking or contacting you.
The choice you’re proud of
The “prove you're human” image puzzle on a form
What it actually is
The grid of blurry photos — “select all the traffic lights” — or the squished, distorted letters guarding your contact or booking form.
Who it shuts out
A blind guest can't see the pictures or the letters, so the puzzle is a flat wall — they cannot book, order, or contact you, full stop. It's also hard for people with low vision and some cognitive disabilities. There are modern bot checks that don't put a visual test in front of a human being.